General information about our accommodation and facilities.
Q: What time is check-in and check-out?
Check in from 3pm to 6pm if earlier bags can be stored
Check out: 9.30am
Q: Can I have a late check-out?
By prior arrangement and charges may apply per half day or part thereof
Q: Are there charges for using a credit card?
Use of credit cards attracts a 1.5% fee payable by the guest
Q: Do you require a security bond upon check-in?
Not if you provide own credit card details
Q: Is there a cancellation policy?
Yes
Low Season:
Cancellation 15 days prior to arrival date – free; otherwise $200 or 25% of booking fee which ever is the greater.
High Season/Events: (including Commonwealth Games)
Cancellation 22 days prior to arrival date – free; otherwise $500 or 50% of booking which ever is the greater.
Cancellation attracts a processing fee of $50, refunds are processed at the end of each month
Q. Are meals provided?
No Barbados Apartments are self-catering. However, there are in room drinks and snacks for purchase
Q: Is there Internet or WiFi access available?
Yes ‘hot spots’ are located adjacent to apartments and usage fees apply
Q: How often are the apartments serviced?
They are serviced weekly with fresh linen and fresh towels
Q: Is all linen provided?
Yes apartments are presented ‘hotel style’ with all beds etc. laid fresh
Q: Is the swimming pool heated?
The pool is not heated, however, with seasonal sun temperature is similar to a heated pool
Q: What facilities do you have?
Pool/jet pool/waterfall, BBQ cabana, poolside change room, shower and toilet
Q: Is after hours check-in available?
Yes, call 0439 679 153
Q: Is there car parking available?
Yes, secure basement or for tall vehicles, in the forecourt